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Frequently Asked Questions

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Thank you so much for your interest in The House of Dolittle! I’ve gathered answers to the questions I’m asked most often. I hope this page helps you find everything you need.

How do I book a session?

 

You can view all of my session options, pricing, and availability on my Sessions page. When you find the session that feels right for you, simply follow the steps provided to reserve your appointment. You can find my sessions page here.

What kinds of animals do you communicate with?

I connect with animals of every species, both living and in spirit. Whether they passed recently or many years ago, I can still connect with them.

Do you offer emergency or missing-animal sessions?

 

At this time, I’m unable to offer emergency sessions or sessions for missing animals. Thank you for understanding.

Does my animal need to be with me during a live session?

No. You do not need to be physically near your animal, and they do not need to be on camera. I connect with them through the photo you provide.

When will I receive my recorded session?

 

Your recorded session will be sent to you by email as a voice recording within 14 days of your scheduled session date. This timeframe begins on the day your session is scheduled, not the day you purchase it.

 

How can I pay for my session?

Payments are made through PayPal but you do not need a PayPal account. Simply choose the guest checkout option to pay with your card.

Why don't I see any available appointments?

 

I open my calendar with the seasons. If you do not see any available appointments, please check again on:

  • February 15

  • May 15

  • August 15

  • November 15

Are the available booking times correct?

 

Yes! If you see an available session at an unusual time, such as 3:00 a.m. in your time zone, the time is correct. I live in Portugal and offer a variety of times so I can work with people around the world.

Do you offer refunds or rescheduling?

 

Because I set aside time and care for every booking, sessions are nonrefundable and cannot be rescheduled. If you are facing a truly unusual circumstance, please email me, and I will see what may be possible.

 

What if my question is not answered here?

 

Please email me at info@thehouseofdolittle.com, and I will respond as soon as I’m able.

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